Privacy Policy

Last updated: April 7, 2026

Bubby Buu operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide our services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By using and accessing our services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot reasonably be linked back to an individual.

Depending on how you interact with our services, we may collect or process the following categories of personal information:

• Contact details including your name, address, billing address, shipping address, phone number, and email address
• Financial information including payment details, transaction details, payment confirmation, and related billing information
• Account information including usernames, passwords, preferences, settings, and security information
• Transaction information including items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled, plus order history
• Communications with us including the information you include when contacting customer support
• Device information including browser type, IP address, network connection details, and other identifiers
• Usage information including how and when you interact with our website and services

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, contact us, or otherwise provide information to us
• Automatically through our services, including through cookies and similar technologies
• From service providers who help us operate our store and services
• From partners or other third parties where permitted by law

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Provide, Tailor, and Improve Our Services

We use your information to process payments, fulfill orders, arrange shipping, manage returns or exchanges, maintain your account, remember your preferences, send account or order notifications, enable reviews, and improve your experience with our store.

Order Fulfilment and Delivery

To provide a smooth and reliable delivery experience, some orders may be fulfilled through trusted partners such as Amazon. This means we may share limited information such as your name, delivery address, and order details strictly for the purpose of processing, shipping, and delivering your order.

Marketing and Advertising

We may use your information to send marketing and promotional communications by email, text message, or post, and to show you advertisements for products or services on our website or other websites, including based on your activity on our services.

Security and Fraud Prevention

We use personal information to help authenticate accounts, maintain a secure shopping experience, detect or investigate fraud, illegal activity, or misuse of our services, and help protect public safety.

Communicating With You

We use your information to provide customer support, respond to enquiries, and maintain our relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to lawful requests, investigate disputes, and enforce our terms, policies, and legal rights.

How We Disclose Personal Information

We only share your information when necessary to operate our business and provide our services.

This may include sharing information with:

• Shopify, vendors, and service providers who assist with website hosting, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping
• Business and marketing partners who help us provide advertising and promotional services
• Trusted fulfilment and delivery partners, including Amazon, where needed to process and deliver your order
• Third parties where you direct us to share information or where you otherwise consent
• Affiliates or entities within our corporate group, where relevant
• Relevant parties in connection with a merger, acquisition, bankruptcy, legal claim, subpoena, or other legal obligation

We do not sell or rent your personal information to third parties.

Relationship with Shopify

Our services are hosted by Shopify, which collects and processes personal information about your access to and use of our store in order to provide and improve the services available to you.

Information you submit through our store may be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than where you reside, in order to support and improve the services.

We may also use certain Shopify enhanced features that incorporate information obtained from your interactions with our store, along with interactions across Shopify and other merchants. In these circumstances, Shopify is responsible for certain processing activities and for responding to requests related to those features.

To learn more, you can review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our services may include links to websites or platforms operated by third parties. If you follow those links, you should review their privacy policies and terms. We are not responsible for the privacy, security, or content of third-party websites or platforms.

Children’s Data

Our services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below so we can review and delete it where appropriate.

Security and Retention of Your Information

While we take reasonable steps to protect your information, no security measure is perfect and we cannot guarantee absolute security. We also recommend that you do not use insecure channels to send sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to Access / Know — request access to personal information we hold about you
• Right to Delete — request deletion of personal information we maintain about you
• Right to Correct — request correction of inaccurate personal information
• Right of Portability — request a copy of your information or transfer of your data, where applicable
• Managing Communication Preferences — opt out of promotional communications at any time using the unsubscribe link in our emails

Even if you opt out of marketing messages, we may still send you non-promotional communications relating to your account or orders.

To learn more about how Shopify uses your personal information and any rights you may have in relation to Shopify-processed data, you can visit Shopify’s privacy resources.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by law.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

Where required by law, we rely on recognized transfer mechanisms for international data transfers, including standard contractual protections where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised “Last updated” date.

Your Privacy Matters

We take your privacy seriously and only collect what we need to provide a better experience for you.

No spam. No unnecessary sharing. Just thoughtful, responsible handling of your information.

Contact

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us:

Email: contact@bubbybuu.com

Mail: PO Box 8378, Glenmore Park, NSW 2745, Australia